НАША МИССИЯ
Мы содействуем становлению и развитию финансового сектора в странах Восточной Европы и СНГ, помогаем финансовым институтам добиться успеха, стабильности и процветания.
Контакты:
- — Россия
- — Великобритания
- — Беларусь
- — Украина
Целесообразность каждого из них необходимо оценивать сугубо с учетом поставленных задач, текущего состояния действующего бизнес-процесса, уровня квалификации персонала, уровня занятости основных специалистов и т.д. Положительные примеры реализации проекта есть как по любой из перечисленных форм сотрудничества с консультационными компаниями,
Training/consulting: Retail Business Development (Uzbekistan)
Customer/Client:
Hamkorbank (Uzbekistan)
Period of realization:
3/12/2013-6/12/2013
Country:
Uzbekistan
The objective of the Project was to assess the current situation in retail business at the Bank, to analyze the retail market, clients needs and potential, interaction between front and back offices, and suggest scenarios for development and improvements.
TA Consult designed and conducted tailor-made training “Excellent Service” for the Bank with a focus on the following topics:
• Working with clients at the customer floor;
• Dealing with queues;
• Facing difficult situations;
• Dealing with “difficult clients”;
• Corporate standards
The training was delivered in the form of active learning and included mini lectures, movies, training video materials, practical exercises, role plays and case studies, examples of correct and incorrect service.
NEWS
7 September 2022
The programme to strengthen Azerbaijani financial institutions, funded by the European Bank of Reconstruction and Development (EBRD), the European Union and Türkiye, successfully completed.
more »15 January 2020
TA Consult starts implementation of Uzbekistan: Food Safety Review Project
more »4 January 2020
TA Consult starts implementation of Diagnostics Project with Moldova Agroindbank (MAIB)
more »